GREENVILLE, S.C. — If you are a former ZX Fitness member, you may have more options available than you thought. When ZX Fitness closed three of its gyms in the Upstate, members were told they could work out the remainder of their contracts at another gym. However, the South Carolina Department of Consumer Affairs says ZX Fitness members are not obligated to attend another gym and may be entitled to a refund. “Some members said they were told by ZX Fitness that they had to attend an alternative (gym). We want consumers to know that that is not correct,” said Carri Grube Lybarker, acting administrator for the South Carolina Department of Consumer Affairs. Last month, ZX Fitness closed its facilities in Greenville, Spartanburg and Taylors. The owner of Coop’s Fitness announced ZX Fitness members could work out the remainder of their contracts at his facility. While the offer was welcomed by ZX Fitness members, some Coop’s Fitness members complained about overcrowding and parking problems, resulting from the influx of new people. But now, ZX Fitness members can cancel their memberships altogether if they choose, and those who paid for their memberships in advance may be entitled to a refund. “It’s basic contract law,” Lybarker said. “When a consumer signs up for a membership with ZX Fitness, they signed up for that location, and not another location.”Lybarker said ZX Fitness members who paid in full and are unable to obtain a refund should file a complaint with her office by calling 1-800-922-1594. Full Document: SCDCA Release On ZX Fitness Michael Cooper, Coop’s owner, told News 4 he did not buy out ZX Fitness. He says he made no money on memberships paid in full and on those with payments pending he’ll get half the money with the rest going to ZX. Cooper said there is a lot of misinformation out there, which has even gotten his management threatened by customers. Cooper said no one is being forced to use his gym. He urged any ZX customers wanting to cancel to call that company’s main office. But Cooper said he’s already put in purchase orders for new equipment and for some of ZX’s old equipment. News 4 has also learned that the Curves location in Taylors has decided to honor the ZX Fitness memberships, too.
Closed Gym’s Members May Have Refund As Option
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